Because we understand that sometimes you may order the incorrect size or style Circle L Australia will gladly accept your returns for exchange, credit or refund within 30 days of purchase.

Any merchandise returned for replacement, credit or refund must be in as-new condition with tags and packaging intact, the item must also be unwashed and unworn.

All refunds will require proof of purchase/receipt as well as the goods being in as new condition, unworn and unwashed.

Afterpay

Afterpay will direct all inquiries from customers, regarding Return of goods, to Circle L Australia. 

For security purposes, Afterpay is unable to issue a refund to a customer on behalf of Circle L Australia. 

Circle L Australia will collect a 7% processing fee for any AfterPay Refunds, Partial Refunds, or Cancellations.

 Afterpay will only process refunds following the instructions by Circle L Australia through the issue of a refund request.

• Afterpay will determine how to apply the refund to the customer’s order and adjust the customers’ payment schedule accordingly to reflect the refund issued

• Afterpay will process amounts back to the customer’s card in the instances where the customer has made payments to Afterpay already.

• An email will be sent from Afterpay to the customer to confirm the refund has been processed and communicate the changes to the customer’s payment schedule.

• Afterpay Merchant processing fees are non-refundable in the event of a refund.

• Once a refund has been issued, Afterpay is not able to reverse or change this action.

• Circle L Australia will collect a 7% processing fee for any AfterPay Refunds.

ZIP PAY

Zip Pay will direct all inquiries from customers, regarding Return of goods, to Circle L Australia to process a refund.

Per their policy Zip Pay is unable to issue a refund to a customer on behalf of Circle L Australia. 

Zip Pay merchant processing fees are non refundable in the event of a refund.

Circle L Australia will collect a 7% processing fee for any Zip Pay Refunds, Partial Refunds, or Cancellations.